We want our customers to have a great shopping experience, but we realise that from time to time things can go wrong. If they do, we've made sure you can find any information you need as quickly and easily as possible in our Help and Contact section and Frequently Asked Questions section which is specially designed to help you find answers to commonly asked questions.
In the event you don't find the answer you're looking for, then our Customer Service Team are very happy to help you. Please click here to contact us and make sure you select the appropriate subject line to help assist us in answering your question as quickly as possible.
We will let you know that we have received your query straight away. Then once we've looked into it we will endeavor to get back to your within 48hrs.
If you wish to contact us by phone please call NZ: 0800 GLASSONS or AU: 1800 838 448