FAQs

I want to pay in Australian Dollars

Great news, you can now shop on Glassons.com in New Zealand and Australia in your local currency.

Choose an FAQ...

Buying a gift card

Can you give me more information on your products?

Do I need to create an account to shop with you?

Do you have a catalogue I can buy from?

Do you have a size guide?

Do you offer student discount?

How do I change details on my glassons.com account?

How do I change the email address on my glassons.com account?

How do I search for a product?

How do I sign up for the Glassons newsletter?

How do I use a discount code?

I just purchased something but it is now on special, can I get a refund on the difference?

I saw an item in-store but can't find it online

I want to cancel an item from my order/my whole order

I want to pay in Australian Dollars

Using a giftcard

What can I do if my recipient hasn't received their gift card?

What currencies can I use?

What do I do if my gift card is lost or damaged?

When will I be charged?

Will an item be restocked?

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