Help Center

Glassons is here to help! Just ask us a question below or contact us direct and we'll have you sorted in no time!

Frequently Asked Questions

I am having trouble with my shopping bag

"Any items that you have added to your bag but have not purchased will remain in your bag unless the item sells out, or you change between country speciific versions of our website. Please make sure you are logged into your account when saving to your bag or items will not be saved.

If items are disappearing from your shopping bag immediately, this may be because you are using your internet browser's 'back' button, rather than selecting one of the 'Continue shopping' links on the shopping bag page.

If you are still having problems, try deleting the cookies on your PC. All you need to do is go to the 'Tools' tab on your internet browser, select 'Internet Options', then choose 'Delete Cookies' and hit OK."

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