Help Center

Glassons is here to help! Just ask us a question below or contact us direct and we'll have you sorted in no time!

Frequently Asked Questions

I am having problems accessing or buying from your website

If you are having problems, try deleting the cookies on your PC. All you need to do is go to the 'Tools' tab on your internet browser, select 'Internet Options', then choose 'Delete Cookies' and hit OK.

If you have tried everything and are still having issues, you can contact our Customer Service Team who will try their best to help you. To help us solve the issue for you please include as many of the following details as possible: What URL you were trying to access (e.g. what time the problem occurred.

Please cut and paste into the email any error message that appeared on the screen.



Enter the gift card number you want to transfer to...

Welcome! Sign up for our email updates and we'll give you a

20% off full priced items in your first order

Discount not valid with any other offer, excludes EDT product, applies to full price items only, not valid on gift cards or laybys, valid for 1 use only. Applies to new sign ups only.