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Online Refund Dropboxes

15 Apr, 2020

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by Glassons

HOW TO DROP OFF YOUR RETURN

Make sure your items are in a bag. Include your name, phone number, email address and packing slip.

Returned items must be in new, unworn condition, with all the garment tags, and where applicable hygiene stickers still attached. We can either give you a full refund on the item(s), or exchange them for another style, size or colour that you may prefer. We will refuse returns of items where it's obvious that the above conditions have not been met.

Place your bagged and named item in the online refund dropbox. Our dropboxes are monitored at all times (even if there is not a sales person in store), so not to worry as your product is safe.

HOW REFUNDS ARE PROCESSED

As above, refunds will take 1 – 2 business days to be processed.

A receipt will be emailed to you as soon as the refund has been processed on our end. Dependent on your bank’s timeline, your refund will come through within 1 – 2 business days.

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