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  • Our system automatically suspends orders as a security precaution to protect not only ourselves, but our customers from fraudulent activity.

    In the event that your order is suspended, we may request you to send through ID verification before we can approve it. To protect your privacy, you’re more than welcome to cover sensitive details such as your date of birth, ID number, and expiry date on your ID.

    If you have any concerns regarding this, please email our Customer Service Team and we're happy to help.
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