FAQs

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Returns

  • Returns are at the cost of the purchaser and remain the responsibility of the purchaser until received by Glassons. If the item is deemed faulty, postage will be refunded.

    We recommend you send your package on a tracked service so you are able to track the whereabouts of your return. Glassons is not liable for returns lost in transit that have not been tracked.

    Any exchanges will be sent back to the purchaser for FREE.
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