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FAQs

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Delivery

  • New Zealand:
    If you do not wish your parcel to be left unattended you can select our signature required option at checkout for an additional $1.99.

    Australia:
    Any item that is sent from Glassons Australia is done so with Australia Post, and requires a signature on delivery in the first attempt. If no one is home, then parcel will be left with an Authority to Leave if the courier feels it is safe to do so. If a parcel is left without signature, the delivery agent will take a photo of the location where the parcel has been left.

    International:
    All international orders are sent with DHL Express and have an Authority to Leave. This means the parcel may be left in a secure location without a signature if you're not there to receive the parcel.
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