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  • You have a 30 day grace period once our stores have opened, if you’ve not been able to return your item within our original 30 day return policy.

    At Christchurch CBD, Dunedin, Lambton Quay & Cuba St we will also offer contactless ‘Online Returns’ boxes, so you can drop off any returns you would like processed. Please note you will need to include the shipping invoice with your item/s in a bag so that it can be processed.

    A reminder returned items must be in new, unworn condition, with all the garment tags, and where applicable hygiene stickers still attached. We can either give you a full refund on the item(s), or exchange them for another style, size or colour that you may prefer. We will refuse returns of items where it's obvious that the above conditions have not been met.
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