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FAQs

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Returns

  • We understand that buying clothing online can be tricky as you've never felt the product or tried it on. That's why we have a lenient returns policy that allows you to get a full refund for any products that you're not happy with.

    You can return your Laybuy or Afterpay orders by sending the product back to our distribution centre for a refund, so long as the item is in new, unworn condition, with tags still attached. Laybuy or Afterpay orders can alternatively be returned in store (excluding swimwear, bodysuits and clearance), so long as the item is in new, unworn condition, with tags still attached.

    For Laybuy or Afterpay exchanges, we will process a refund, and you will need to re-purchase via our website. We are more than happy to honour free shipping and any special prices paid the first time round - just contact the Customer Service Team if that is the case, at help@glassons.com.

    For more information download our returns form
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