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FAQs

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Returns

  • If you have purchased an item in a Glassons retail store and you wish to return/exchange it for any reason, you must return to a Glassons retail store within 30 days of the purchase date, our retail staff will be very happy to assist you.

    In-store purchases are unable to be returned to our Distribution Centre for a refund/exchange.

    If you purchased your item from a Glassons retail store but are unable to get to a store to return/exchange your item, please phone the store you purchased your item from, the store staff will be very happy to help you resolve this issue.

    Click here for all our store information
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