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Returns

  • Yes you can return items from an online order at one of our stores (excluding swimwear, underwear, bralets, bodysuits and earrings which must be returned to our distribution centre). You can find all our store details here.

    During Covid-19 Level 3 restrictions, we offer a contactless ‘Online Returns’ service at our Albany, Lynn Mall, Northwest and St Lukes stores, and an 'Online Returns' Box at Newmarket and Queen Street stores, so you can drop off any returns you would like processed. Please note you will need to include the shipping invoice with your item/s in a bag so that it can be processed. Please call the store for further instruction when you arrive if you are returning your order to our Albany, Lynn Mall, Northwest or St Lukes stores.
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