Yes! We deliver to New Zealand, Australia, UK, Canada, US, Fiji, Samoa, Cook Islands + more.
Australia & New Zealand orders: Shipping is FREE!
International orders: Shipping is $20
We ship all international orders via DHL. All orders will be printed with an Authority To Leave - this means the parcel may be left in a secure location without a signature if you're not there to receive the parcel.
Please note that customs or import duties may be charged when the order reaches it's destination country. These must be paid by the recipient. We have no control over these charges and cannot predict what they may be.
Customs policies and charges will vary from country to country. We'd recommend contacting your local customs office for further information.
Yes you can return items from an online order at one of our stores (excluding swimwear, underwear and earrings which must be returned to our distribution centre). You can find all our store details here
Swimwear, Underwear + Earrings purchased online can only be returned or exchanged via our distribution centre not in our stores. You have 14 days for Australia and New Zealand orders, or 31 days for all other countries orders, from receipt of your order to exchange/refund garments provided they have not been worn or washed, and have all of the garment tags and hygiene stickers intact. Please make sure that swimwear is only tried on over your underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
When you enter your personal information on our website we use Secure Sockets Layer (SSL) technology to protect your information as it is transmitted to us.
Where an online retailer uses SSL technology, at the checkout the online retailer serves and your PC encrypts everything that you enter into your computer, such as credit card details, billing and delivery address. When it is encrypted, generally other computers are unable to make sense of it, therefore keeping the information private while it is being transmitted.
If you receive the wrong item or something is missing from your order then send us an email to email@example.com and we will endeavor to sort it out for you within 24hrs with the right item or a replacement item being sent out within a day.
Yes if you live or work in selected inner Sydney postcodes, you are eligible for 3 Hour Delivery provided by Want It Now.
Simply type your postcode or suburb into the Want It Now box and we will tell you if you are eligible.
We are looking to extend our offering in the near future to further Sydney postcodes and other AU and NZ main cities.