New Zealand customers can return or exchange item/s purchased online at any of our retail stores providing the garment/s remain in the condition in which they were purchased, and are returned within 14 days of your original order with proof of purchase, with the exception of undamaged sale goods. You will need to take along your Glassons.com packing slip as proof of purchase for the return/exchange. <br />
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Items can also be returned/exchanged by sending these to our Distribution Centre at 109 Buchanans Road, Hornby 8042, Christchurch, New Zealand, including a copy of your original receipt with details of the return/exchange. Please note: all returns remain the responsibility of the purchaser until received by Glassons. We recommend you courier your package so you are able to track this.<br />
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Unfortunately items bought online aren’t able to be returned to Australian stores. Australian customers can return items for a refund providing the garment/s remain in the condition in which they were purchased, and are returned within 14 days of your original order with proof of purchase, with the exception of undamaged sale goods, by sending these to our Distribution Centre at 109 Buchanans Road, Hornby 8042, Christchurch, New Zealand. Please include a copy of your original receipt. Please note: all returns remain the responsibility of the purchaser until received by Glassons. We recommend you courier your package so you are able to track this.<br />
