FAQs

I'm not receiving any emails from you

There may be a number of reasons youäó»re not receiving emails from us. When you sign up and place an order you will receive a variety of emails which include Glassons Newsletters, Order and Return Confirmation emails and responses from our Customer Service Team.

We recommend you check your Spam filter settings and look through your Junk folder, in case our emails are going in there. If this is not the case, then we may have the incorrect email address registered for you. Please check your account details to ensure your email address is spelt correctly and itäó»s your valid email address.

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