FAQs

I have received an incorrect item in my order

If you have received an incorrect item in your order, let us know straight away by contacting our Customer Care team on webadmin@glassons.com. We aim to reply to you within 48hrs.

Choose an FAQ...

How long will my order take to arrive?

An item is missing from my order

Can I get 3 Hour Delivery with Want it Now?

Can I ship to an overseas address?

Do you deliver to work addresses?

Do you ship to PO Box addresses?

Does someone have to be home to collect my order when it is delivered?

Has my order been shipped out yet?

How can I track my order?

How does your delivery service work?

I have received a faulty item

I have received an incorrect item in my order

When will 3 Hour Delivery be available outside of your current inner Sydney delivery suburbs?

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