Help Center

Glassons is here to help! Just ask us a question below or contact us direct and we'll have you sorted in no time!

Frequently Asked Questions

I can't sign into my account/ empty shopping bag

When you want to shop with us or access your account, we ask you to sign in. If you find that your email address or password is not recognised, please make sure you are using the same email address and password that you used when you registered with us.

If you can't remember your password, just type your email address in to the 'Forgot Your Password?' box on the sign-in page, and we'll remind you what your password is.

You can change your password, main email address or any of your other details at any time just by signing in to My Account.

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20% off full priced items in your first order

Discount not valid with any other offer, applies to full price items only, not valid on gift cards or laybys, valid for 1 use only. Applies to new sign ups only.