Help Center

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Frequently Asked Questions

How do I return an item I purchased in a Glassons retail store?

If you have purchased an item in a Glassons retail store and you wish to return/exchange it for any reason, you must return to a Glassons retail store within 14 days of the purchase date, our retail staff will be very happy to assist you.

In-store purchases are unable to be returned to our Distribution Centre for a refund/exchange.

If you purchased your item from a Glassons retail store but are unable to get to a store to return/exchange your item, please phone the store you purchased your item from, the store staff will be very happy to help you resolve this issue.

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