Help Center

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Frequently Asked Questions

Do I have to pay for an exchange?

If you wish to exchange anything from your order, you can do so at your nearest Glassons Store or via post to our Distribution Centre.

If you choose to use postage it will be your responsibility to pay for the return.

We recommend you send your item back to us on a tracked service. Once we receive your item, we will send out your exchange for FREE so you only have to pay for postage one way!

You can download a returns note here
You can find all our store details here



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20% off full priced items in your first order

Discount not valid with any other offer, excludes EDT product, applies to full price items only, not valid on gift cards or laybys, valid for 1 use only. Applies to new sign ups only.